Investigating - Some customers are reporting degraded performance and issues with some Papirfly modules. (09:00 UTC — Sep 8)
Identified - Unnusal high load on one of our database servers caused by a running import job. We are working on minimizing the impact of the degraded performance. Some Papirfly websites may experience degraded performance and issues with some Papirfly modules while this job is running. (09:30 UTC — Sep 8)
Monitoring - Still high load on the affected database server. (11:00 UTC — Sep 8)
Monitoring - Still high load on the affected database server. (12:30 UTC — Sep 8)
Resolved - Performance is back to normal (19:30 UTC — Sep 8)